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Regulations
Long-Term Care Legislation and Key Policies
Ontario’s long-term care homes are governed by the Fixing Long-Term Care Act, 2021 and Ontario Regulation 246/22. This legislative framework came into force on April 11, 2022.
The legislation establishes requirements intended to support the safety, quality of care, quality of life, and well-being of residents living in long-term care homes across Ontario.
Key areas addressed under the legislation include:
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Residents’ rights
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Resident care and services
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Staffing and hours of direct care
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Resident safety and well-being
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Caregivers, visitors and access to residents
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Quality improvement
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Infection prevention and control
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Emergency planning and preparedness
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Palliative care
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Medical Directors and medical services
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Accountability, compliance and enforcement
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Development and redevelopment of long-term care homes
Key Policies, Procedures and Information
In accordance with applicable legislative requirements and our commitment to transparency, residents, families, caregivers and members of the public may access the following key policies, procedures and information:
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For additional information regarding Ontario’s long-term care legislation, please refer to the Fixing Long-Term Care Act, 2021 and Ontario Regulation 246/22.
Inspection Process
To accompany the new legislation, the Ministry of Long-Term Care (MLTC) created the Long Term Care Homes Quality Inspection Program (LQIP), which is designed to safeguard residents’ well-being by continuously investigating complaints, concerns, critical incidents, and by ensuring that all Homes are inspected at least once per year.
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The mandate of the Long-Term Care Homes Quality Inspection Program (LQIP) is to:
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Protect residents in Ontario’s LTC Homes
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Safeguard resident rights, safety, security and quality of life and;
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Ensure LTC Homes comply with legislation and regulations.
This is achieved by performing unannounced inspections and enforcing measures as required. The MLTC conducts complaint, critical incident, follow-up, comprehensive and other types of inspections. At the end of every inspection the MLTC inspector prepares an inspection report. Copies of the public version of the inspection reports detailing all findings of non-compliance are publicly posted in the Home and provided to Residents’ and Family Councils. To obtain the Home’s inspection report, you can ask the Executive Director directly or find it on the Ministry’s website.
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